Search discovery
Vidisape helps shoppers begin and refine their search journey from the moment they select the search field.
Popular suggestions before typing
When a shopper focuses on an empty search field, Vidisape can display:
- Popular queries
- Popular products
- Popular categories
This gives shoppers useful starting points before they enter a query. It also helps stores highlight the products and categories attracting the most interest.
Once the shopper begins typing, the panel changes from popular suggestions to results related to the entered query.
Storefront search panel showing Popular queries, Popular products, and Popular categories.
Autocomplete
Autocomplete presents relevant suggestions while the shopper types. It reduces the effort needed to enter a complete query and provides a faster route to matching products and categories.
Search history
Vidisape can show a shopper's recent relevant searches, making it easier to return to products they previously explored.
Search history and popular suggestions panel
Category search
Shoppers can search across the full catalog or narrow the search to a category. Clear category navigation helps them move from a broad query to a more focused set of results.
Search the entire catalog
Category search filter tree
Filters
Faceted filters help shoppers narrow results using the product information available in the catalog. They can browse categories and subcategories or refine the selection by attributes such as brand, color, operating system, and other product-specific characteristics.
For filters with many options, shoppers can search within the filter to quickly find a specific value—for example, by typing a brand name instead of scrolling through the full list.
Search within brand filters
Expandable filter groups keep navigation organized, while search within filters helps shoppers quickly find the value or category they need in extensive catalogs.
Relevant results—even when shoppers make mistakes
Misspellings, informal language, and catalog wording gaps should not stop shoppers from finding products.
Typo tolerance
Misspellings should not prevent shoppers from finding products. Vidisape recognizes common spelling variations and returns relevant products even when a search query contains a typo—for example, when a shopper types “samsnug” instead of “Samsung.”
Typo tolerance in quick search ("samsnug" returning Samsung products)
Flexible typo-tolerance settings & monitoring
Business teams can choose how closely search queries must match the catalog:
These settings allow each business to choose the right balance between helping shoppers recover from mistakes and keeping results closely matched to their original query.
Typo tolerance settings admin view
Monitoring search performance
The admin dashboard shows how typo tolerance affects customer searches:
These insights help teams identify common spelling mistakes, understand how often shoppers rely on typo tolerance, and adjust the settings to balance product discovery with result precision.
Typo tolerance admin overview dashboard
Typo tolerance query logs & language details
Manual query rewrites
Manual query rewrites give business teams direct control over important search language. A rule replaces a specific shopper query with a preferred term before the search is performed, helping guide shoppers toward the right products or categories.
For example, a store can rewrite an informal term such as “cellphone” to the catalog term “smartphone.” Shoppers continue using familiar language, while Vidisape searches using the terminology that produces better results.
Each rule contains:
- Original query — The term entered by the shopper
- New query — The term Vidisape uses to perform the search
- Status — Whether the rule is currently active or inactive
Rules apply to exact queries but are not case-sensitive. For example, “cellphone,” “Cellphone,” and “CELLPHONE” are treated as the same query. If several variations should lead to the same result, teams can create a separate rule for each variation. Vidisape also prevents duplicate rules for the same original query, helping keep the configuration clear and consistent.
Business teams can:
- Create and search for rules
- Edit existing mappings
- Activate or deactivate rules
- Delete rules that are no longer needed
Creating rewriting rule step 1
Map a shopper’s exact query to the preferred catalog term.
Search, review, and manage query rewrite rules in one place.
AI-powered product enrichment
Shoppers do not always use the same words as a product catalog. Vidisape uses AI-generated synonyms, keywords, and tags to connect shopper language with relevant products.
The enrichment process considers available product information, such as the product name, category, description, and attributes. AI enrichment is multilingual and managed at product level. Authorized users can review generated synonyms and tags and choose which suggestions remain active.
Review AI-generated synonyms and tags and keep only the suggestions relevant to each product.
Merchandising with boost rules
Boost Rules give business teams control over how products are ordered for specific search queries.
Boost Rules
Boost Rules give business teams control over how products are ordered for specific search queries. They can prioritize products from a selected category, subcategory, or brand while keeping all other relevant matches available.
For example, when a shopper searches for “phone,” a team can prioritize the Smartphones category or the Apple brand. Matching products appear higher in the results, while other relevant products remain visible.
To create a rule, the team selects:
- Search query — The term that activates the rule
- Type — The type of result to prioritize, such as a category or brand
- Value — The category, subcategory, or brand whose products should appear higher
Categories and subcategories can be found using autocomplete suggestions. Teams can create multiple rules for the same query when several categories or brands should receive priority.
Boost Rules are useful for:
- Improving result order for broad or ambiguous queries
- Supporting seasonal and campaign priorities
- Responding to observed shopper behavior
- Promoting relevant categories or brands without excluding alternatives
Rules can be created, edited, and deleted from the admin interface without changing the underlying product information.
Create and manage rules that prioritize categories or brands for specific search queries.
Search and select the category to prioritize in the results.
Similar-product recommendations
Vidisape automatically displays relevant alternatives on product pages by understanding the meaning and context of available product information.
Recommendations help shoppers compare related products, explore different options, and find a suitable alternative when the original item does not fully meet their needs.
Similar products are generated automatically, reducing the need for teams to create and maintain recommendations manually.
Automatically recommend relevant alternatives based on product context.
Search analytics
Vidisape turns search activity into practical insights that e-commerce teams can use to improve product discovery, identify missed demand, and measure the business impact of search.
Performance dashboard
The dashboard provides an at-a-glance view of key search metrics:
Teams can review data from the last 7, 30, or 90 days. Each KPI is compared with the previous equivalent period, making it easier to identify positive or negative changes in search performance.
Monitor key search metrics and compare performance with the previous period.
Dashboard overview view
Popular queries
Popular Queries shows the terms shoppers search for most frequently and how often each query is used. These insights help teams understand:
- Shopper vocabulary
- Product and category demand
- Changing customer interests
- Emerging search trends
- Opportunities for merchandising and catalog improvements
Teams can open the complete list when they need to investigate beyond the most popular queries shown on the dashboard.
Discover what shoppers search for most often and identify emerging demand.
Zero-result queries
Zero-result reporting identifies the queries that returned no matching products and shows how often each one occurred. These queries can reveal:
- Gaps in catalog coverage
- Unexpected shopper terminology
- Misspellings that are not being recovered
- Opportunities for manual query rewrites
- Product information that needs improvement
- Opportunities to expand AI-generated synonyms and tags
Repeated zero-result queries can help teams prioritize improvements with the greatest potential impact.
Identify frequently repeated searches that return no matching products.
Query analytics
Query Analytics provides detailed performance information for individual search terms, including:
- Searches — How often the query was submitted
- CTR — How often the query led to a product click
- Conversion rate (CVR) — How often the query led to a conversion
- Revenue — Revenue associated with the query
- Results — The number of products returned
Teams can search for a specific query, filter the data by category, select a reporting period, and sort the table by key metrics. This makes it possible to identify high-demand queries, compare their performance, and investigate searches with strong traffic but low engagement or conversion.
Track search performance and analyze the queries driving shopper engagement.
Search funnel
The Search Funnel follows the shopper journey through four stages:
It shows:
- The total number of searches
- How many searches led to product clicks
- How many resulted in conversions
- The revenue generated from search-driven journeys
The funnel helps teams identify where shopper engagement is being lost and where improvements to relevance, catalog information, merchandising, or the product offer may have the greatest business impact.
Follow the shopper journey from search to click, conversion, and revenue.
Administration and access
Manage multilingual catalogs, inspect product data used by search, and control who can change settings.
Multilingual search and administration
Vidisape supports multilingual catalogs, including localized product names, descriptions, URLs, attributes, categories, AI-generated synonyms, and tags.
The admin interface is currently available in English. Additional interface languages can be added according to customer requirements.
Contact the Vidisape team to discuss the languages needed for your business.
Products, categories, and attributes
Admin interface provides visibility into the catalog information used by search. Authorized users can:
- Browse products for a selected store
- Find products by SKU
- Filter products by category
- Review product names, descriptions, and other localized content
- Explore catalog categories and attributes
- Inspect AI-generated synonyms and tags for individual products
- Review category structures across supported catalog languages
These views help teams understand how catalog data influences search.
Role-based access control
Vidisape provides role-based access to help businesses control who can view and manage search settings and catalog information. The following roles are supported for customers:
Can review analytics and catalog information, manage feeds and search settings, and validate AI-generated synonyms and tags.
Can perform day-to-day search management tasks, including updating search settings, managing feeds, and reviewing AI-generated enrichment.
Has read-only access to analytics, catalog information, and search configurations.
Roles are assigned separately for each merchant. Customer users can access only the stores and information associated with their merchant account.
Have another feature in mind?
Vidisape evolves with the needs of e-commerce teams. If your business needs an additional capability, contact us. We will review the request and may consider it for the product roadmap.